wtfwin Privacy Policy

When you register on the wtfwin platform, we collectpersonal details including your full name, date of birth, email address, and mobile number. We also collect a government-issued ID during the verification process to confirm your identity and age in accordance with Philippine law. When you make deposits or withdrawals, we collect payment-related information such as your GCash or Maya account details; we do not store full card numbers on our servers. We also automatically collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and improve your experience. All information collected is used solely for the purposes described in this Privacy Policy and is never sold or rented to any third party.

Your personal data is used to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and deliver the platform services you have signed up for. We use your contact details to send you important account notifications, security alerts, and service updates; you may opt out of non-essential communications at any time through your account settings. Transaction data is retained to comply with Philippine financial regulations and to resolve any disputes that may arise. Aggregated and anonymised usage data may be analysed to improve platform performance, game offerings, and mobile experience for Filipino players. We do not use your data for profiling or automated decision-making that produces legal or similarly significant effects on you without your explicit consent.

wtfwin does not sell, trade, or rent your personal information to any outside party for marketing or commercial purposes. We may share your data with trusted service providers who assist in operating our platform — such as payment processors and identity verification partners — under strict data processing agreements that prohibit them from using your data for any other purpose. We are required by Philippine law to disclose certain information to regulatory authorities, including the relevant gaming regulator, upon lawful request. In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity under the same data protection obligations that currently apply. Any third party that receives your data is bound by confidentiality obligations and applicable Philippine data protection law.

We use industry-standard security measures including SSL encryption, firewalls, and access controls to protect your personal data from unauthorised access, disclosure, or misuse. Access to personal data within the wtfwin organisation is restricted to authorised staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your personal data for as long as your account is active and for a minimum period thereafter as required by Philippine financial and gaming regulations; data no longer needed for any lawful purpose is securely deleted or anonymised. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and you should take care to protect your login credentials and never share your password with anyone. If you suspect any unauthorised access to your account, please contact our support team at support at wtfwin.co immediately.

As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is processed, the right to access a copy of the data we hold about you, and the right to correct any inaccuracies. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, subject to any legal retention obligations. If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us at support at wtfwin.co with your full name and registered email address so we can verify your identity before processing the request. We aim to respond to all data rights requests within fifteen business days of receipt.

wtfwin may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via the email address on their account at least seven days before the changes take effect. We encourage you to review this page periodically to stay informed about how we are protecting your information. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes, you are welcome to contact us before the update takes effect.